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Frequently Asked Questions

Please find below a list of commonly asked questions about Genmed and our service offering. The answers provided will help to explain more about Genmed, as a vendor-agnostic provider of solutions for hospitals and the wider public sector.

We’re always happy to answer any questions you may have, so please get in touch using the form above, or by email to info@genmed.eu, or by calling us on 01932 503117.

We only have the budget to work on specific areas at a time – do we need to do everything all at once?

No, we are flexible and work to your schedule, goals and timelines. We understand that each customer is different and has individual priorities. Genmed aims to be a long-term strategic partner to all of our customers, and so unless you wish us to, we do not need to work in a big bang approach.

What happens if the contracted-out service rules, or the interpretation of the rules, change such that VAT is no longer recoverable?

VAT recovery is essentially a bonus and supplements the commercial and operational efficiencies that a Genmed managed service supplies. VAT should not be a driver in the decision process in our view.

We have a mix of aging and new equipment, both capital purchased and leases, will this be a problem?

Novation of existing contracts is a standard element of our service provision. Should you wish, Genmed will acquire your legacy equipment at net book value for the remaining life of each asset. We will provide a capital receipt to the customer plus VAT, which will be reflected in a revenue cost within the managed service unitary charge.

Can suppliers access consumables at prices comparable to what we usually pay?

Our professionally qualified procurement team provides an extensive contracting activity that can cover the creation of your sourcing workplan, provide access to our contract portfolio and aggregate pricing across our customers. We would look to at least match current pricing but where possible improve on that.

Can we have a choice over supplier or manufacturer of equipment?

We are vendor-agnostic and only place equipment that your team approves. We don’t influence clinical choices other than to demonstrate the cost of the options that are being considered. Our customers enjoy choice – choice of suppliers; choice of equipment; and choice of service which enables them to find solutions to problems using best in class solutions.

How does a Genmed Managed Service differ from a Managed Equipment Service?

Genmed is vendor-agnostic and and provides the customer full choice over modalities and models. This ensures that you will always have the equipment and services that are needed, rather than being restricted to one vendor and can implement a refresh programme at a pace that suits your needs without pressure from any given supplier.

A managed service contract focuses on the clinical output rather than around a piece of equipment, which in turns leads to more substantial benefits around savings, administration and linking services.

All Genmed managed service contracts are designed to reduce costs and increase efficiency and effectiveness within Trusts. Our contracts successfully improve operations across the Trust as a whole, not just a specific requirement, department or discipline, through transparent, scalable, tax-efficient contracts that transfer risk.

All Genmed managed service contracts are designed to reduce costs and increase efficiency and effectiveness within healthcare organisations. Our contracts successfully improve operations across the organisation as a whole, not just a specific requirement, department or discipline, through transparent, scalable, tax-efficient contracts that transfer risk. Genmed managed service structures are designed to be highly flexible and open up a full range of suppliers to your organisation. Allowing you to be in control of the configuration of your managed service provision, results in huge scope for process gains by securing the best in class, and therefore permitting your organisation to manage future demand uncertainty.

Structures from small to the extensive, permit you to scale services from a small initial provision. In addition to this, through the choice that Genmed facilitates and the multi-vendor supply, your organisation can build up far larger, more flexible and more varied managed services than might be possible with a single source manufacturer led contract.

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Latest news

Introducing Energy Services

Genmed is pleased to announce our partnership with LG Energy Group (LGE).

South West London Elective Orthopaedic Centre and Genmed are HSJ Partnership Award Winners

On 24 March 2022, Genmed and South West London Elective Orthopaedic Centre (SWLEOC) were chosen as this year’s winners of the HSJ Best Acute Sector Partnership with the NHS Award in recognition of their innovative and collaborative partnership over the past 12 months.

Genmed Procurement Services

Genmed can manage rapid and efficient procurement projects for you. We can add capacity and alleviate the burden on your team by providing procurement services and access to our contracts. We can also contribute directly to your CIP targets. Genmed can provide a price benchmarking service across.

What we can do for you...

Genmed offers us the flexibility of different purchase routes and funding options. They work at pace and their support helps us to deliver our unique service and maintain our position as a centre of excellence. This type of partnership is something which is rare in the NHS.
Mary Richardson, Director, SWLEOC
The new way of working with Genmed allows staff more time to concentrate on their clinical work, which is very helpful for workflow in the laboratory. As the health service recovers from COVID-19 and the number of outpatient appointments increase, having greater capacity to deal with increased throughput of samples is essential
Saskia Neuert, Senior Genetic Technologist, Cambridge University Hospitals NHS Foundation Trust – East Genomics Laboratory Hub